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What Is a US Agent? Duties and Responsibilities

January 10, 20256 min read

What Is a US Agent?

A US Agent is a person or organization residing in the US that provides official communication between the FDA and a foreign facility. Under FDA regulations, every FDA-registered facility located outside the US must designate a US Agent.

Duties of the US Agent

  • Receive all communications from the FDA and relay them to the facility
  • Be reachable 24/7 in food safety emergencies
  • Communicate on behalf of the facility during FDA inspections and inquiries
  • Help keep the registration information up to date
  • Submit documents to the FDA when required

How to Choose a US Agent

Key criteria to consider when selecting a US Agent:

  • Must reside in the US: The agent must have a physical address in the US
  • Availability: Must be reachable during normal business hours and in emergencies
  • Experience: Choose an experienced firm that knows FDA procedures
  • Language support: An agent who can communicate in your own language is an advantage

What Happens Without a US Agent?

FDA registration cannot be completed without designating a US Agent. If your current US Agent withdraws and no replacement is designated, your FDA registration becomes invalid and your products may be detained at customs.

Conclusion

The US Agent is a critical component for every company exporting to the US. Working with a reliable and experienced US Agent keeps your FDA compliance process running smoothly.

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